Category Archives: Accountability

End to End System Accountability

Posted on April 20, 2012 by

From the Ask Tom mailbag – This is Part 3 of 5 in a series. This post is in response to a question by Herb Koplowitz, contributing editor to Global Organization Design Society. It is based on a discussion about … Continue reading →

Posted in Accountability, Time Span | Tagged , ,

Pace and Quality Output of the Team

Posted on April 19, 2012 by

From the Ask Tom mailbag – This is Part 2 of 5 in a series. This post is in response to a question by Herb Koplowitz, contributing editor to Global Organization Design Society. It is based on a discussion about … Continue reading →

Posted in Accountability, Teams, Time Span | Tagged , ,

Collins and Jaques

Posted on April 18, 2012 by

From the Ask Tom mailbag – I have to set this up, because the source of this discussion began in January of this year. On this site, under Organizational Models, I listed a specific reference to Jim Collins and his … Continue reading →

Posted in Accountability, Time Span | Tagged , , | 1 Comment

MOR on the Hook

Posted on April 16, 2012 by

From the Ask Tom mailbag – Question: We are a small organization and most of our production work is technical, defined at Stratum III. Because we are small, and I am the Hiring Manager, in a Stratum IV role, not … Continue reading →

Posted in Accountability, Hiring Talent | Tagged , ,

Getting By and Paying the Price

Posted on April 11, 2012 by

“I know we are missing a couple of Managers,” admitted Derrick. “We intentionally allowed these positions to be open. We thought we could get by, save some salaries. We thought other people could cover for a short time.” “And now … Continue reading →

Posted in Accountability, Systems | Tagged , , ,

Problem Fixed, System Broken

Posted on April 10, 2012 by

“You have two out of five manager positions in place on a daily basis, so when you have a problem, you fix the problem, but not the system,” I offered. “So, the problem is fixed,” Derrick insisted. “Yes, the problem … Continue reading →

Posted in Accountability, Systems | Tagged , , ,

The Forbidden Managerial Relationship?

Posted on April 3, 2012 by

From the Ask Tom mailbag – Question: I attended one of your workshops last year and your email is my daily dose of wisdom. Is it the job of the Manager-Once-Removed to step in when he sees an employee’s manager … Continue reading →

Posted in Accountability | Tagged , , , | 1 Comment

It’s Not a Gamble

Posted on January 25, 2012 by

Greetings from San Jose. I would like to welcome our new subscribers from Sacramento. “I just don’t know if he can do the job,” lamented Morgan. “It always seems to be a throw of the dice.” “Why should it be … Continue reading →

Posted in Accountability, Hiring Talent

Undermining Authority of the Hiring Manager

Posted on January 20, 2012 by

“But I don’t want to undermine the authority of the Hiring Manager,” Rene repeated. “This is not a question of undermining authority. In the end, who will be accountable for the output of the new hire?” I asked. “That would … Continue reading →

Posted in Accountability, Hiring Talent

Lost In Translation

Posted on January 6, 2012 by

From the Ask Tom mailbag – Question: In your Time Span workshop, you talk about the breakdowns in communication that can occur when a manager skips a layer, for example a Stratum IV manager working with a Stratum II supervisor. … Continue reading →

Posted in Accountability, Communication Skills | Tagged ,