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Time Span 101
Our most popular workshop, now available as an online program. Understand Levels-of-Work related to Performance. More information - Time Span 101.Hiring Talent
Apply Levels-of-Work to the Hiring Process. Find out more about our online program - Hiring Talent.Where’s Tom?
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Author Archives: Tom Foster
Blame and Excuses
“It’s like they fight all the time,” Sheldon explained. “Each manager thinks they know how to run the whole company, if I would just step out of the way.” “What’s happening, explain the friction?” I asked. “Once again, the project … Continue reading
Spinning Wheels
From the Ask Tom mailbag – Question: In your Time Span workshop, you describe the friction between various departments, Ops-Sales-Customer Service-Accounting. You suggest this is a structural issue. In my company, we absolutely see this friction, but to me, it … Continue reading
Posted in Accountability, Systems
Tagged communication breakdowns, integration, personality conflicts, subsystems, systems
3 Comments
Just Published
I just got word that it’s published. I mentioned this book to a few groups recently and now it’s available from Amazon. Last summer, I was asked to publish a chapter about managerial and cross functional relationships. The lead chapter … Continue reading
How Long Have You Been Working This Late?
It was 6:30p when I stopped by Miguel’s office. “What’s up?” I asked. Miguel picked his eyes up off the paper, holding his place on the schedule with a ballpoint pen. “Just going over tomorrow. It’s going to be another … Continue reading
Posted in Accountability, Organization Structure, Planning Skills
Tagged scheduling, staggered shift, supervisor
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Things Fall Apart
“I don’t think you have an attitude problem. I don’t think you have clearly defined the accountability and the authority that goes along with that dotted line. That’s why dotted lines are so dangerous,” I said. “So, what should I … Continue reading
Posted in Accountability, Organization Structure, Time Span
Tagged accountability, attitude, manager, role, role description
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It’s Just a Dotted Line on the Org Chart
It’s been a whirlwind of a week. I would like to welcome our new subscribers from workshops in Minneapolis, Des Moines and Austin. ____ “What do you mean, she doesn’t know she is accountable? It’s very clear to me,” Megan … Continue reading
Posted in Accountability, Organization Structure, Time Span
Tagged accountability, attitude, conflict, dotted line, management, manager, org chart, priority
2 Comments
Calibrate the Level of Work
From the Ask Tom mailbag – Question: Your workshop on Time Span makes perfect sense. I see things in my company that I now understand. It was all there, but now I understand why? How much of this do you … Continue reading
Full Speed Off the Cliff
From the Ask Tom mailbag – Question: I just joined the HR team here, working on a project to identify the complexity of mental processing of our team members. I just wanted to know, is there any effective tool/test available … Continue reading
Posted in Accountability, Hiring Talent, Time Span
Tagged accountability, capability, complexity, hiring, mental processing, selecting talent
1 Comment
Flowcharting the System
“So, what does it take to create a system like that?” I asked. “To create a system that would notify for rejected parts along with lead times for replacement parts and alternate suppliers?” Valerie was shaking her head. “I know … Continue reading
Posted in Accountability, Time Span
Tagged accountability, anticipate, system, systems, time span
What a System Delivers
“Well, I thought our team did pretty well, given the circumstances,” Valerie continued to protest. “Yes, they did,” I replied. “And those circumstances should never have existed. To come down to the wire and find you are missing 500 critical … Continue reading
Posted in Accountability, Time Span
Tagged accountability, system, systems, time span
