“You have a team meeting,” I describe. “Someone has to talk and it’s not you, because no one listens to you. So, who talks?”
“My team?” Gordon answered slowly.
“Yes,” I nodded. “You describe the essence of the vision and the performance Standards. The team sets out the action plan.”
“But my team may not know what steps to take and besides, it will take too long to get them all to agree,” Gordon protested.
I nodded and smiled. “I didn’t say that your team would get there quickly. Sometimes you have to go slow now, so you can go fast later. You need your team, involved, engaged, thinking, solving problems and making decisions. You are not going to get there by telling them what to do.”
Gordon was skeptical, “But, what if I am not getting what I want?”
“If you are not getting what you want, then you are asking the wrong questions.”