There is term used in the vernacular of Agile that describes the challenge of every organization.
It’s an acronym for the world in which we live. Volatile, uncertain, complex and ambiguous. VUCA. Without any further definition, Agile offers many good ideas in dealing with that world.
Acknowledging that we live in this VUCA world, can we do more than spitball solutions?
And, that is where Timespan comes in. Most people clearly understand there are some problems more complex than others, some decisions more complex than others. There are different levels of VUCA. Timespan gives us insight into those levels.
S-I – (0-3 months) – trial and error problem solving
S-II – (3-12 months) – best practice and SOP problem solving
S-III – (12-24 months) – root cause analysis
S-IV – (24-60 months) – systems (multi-system) analysis
When the Deepwater Horizon blew up in 2010, the world looked, aghast, at a terrible environmental accident. I watched the coverage, the cameras on the ocean floor in real time and the engineers struggling with the problem. They tried this, they tried that. They tried the blowout preventer, that didn’t work. They tried the blind shear ram, that didn’t work. They were in a mode of trial and error problem solving. Why?
The engineers were not trying to solve a three year problem. No one said, “guys, let’s go back to the drawing board and over the next three years, let’s develop a better oil well so this never happens again.”
They said, “guys, we have to solve the problem today. We don’t have time to design the real solution. Figure out a way to cap it!”
Our understanding of timespan gives us insight in the levels of VUCA, and the level of problem solving required to make sure Deepwater Horizon doesn’t happen again.