“I’m frustrated,” Pauline pouted.
“How so?” I asked.
“I can’t seem to get my team to see things the way I see them,” she nodded.
“Tell me more,” I smiled.
“The team’s priorities seem a bit misguided,” she replied. “I can’t figure out what drives them. They are casual about showing up for work, they knock off early for lunch, they live for the afternoon break and race out at 5p even if we are in the middle of a run.”
“It sounds like what drives you and what drives the team are different,” I said. “So, tell me, what drives you?”
“I’m not really sure,” Pauline wondered out loud. “Definitely different, but I’m not sure I can tell you what drives me.”
“If you cannot figure out what drives you, how can you expect to figure out what drives another person?”