Tag Archives: manager

How to Hire for Attitude

“To heck with the technical skills,” Jena proclaimed. “I am just going to hire for attitude.” “The skills required are easy enough to teach, and you have a good training program,” I agreed. “But how will you interview for attitude? … Continue reading

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How to Build Trust

“What do you mean – No surprises?” Rachel quizzed. “My team member must know that this conversation is coming. Everyone is constantly correcting his mistakes, making him do re-work.” “So, you want to keep him guessing? You see, surprise works … Continue reading

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You Are Not a Manager So People Can Report To You

“Yes, but shouldn’t these people be reporting to me?” Ted asked. “That depends. Functionally, their roles produce results you are interested in, but are you prepared to be their Manager?” I replied. “I think so. I think they can report … Continue reading

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This Encourages the Candidate to Lie

“So, how did you miss this critical piece of information during the interview?” I asked. Ted was beside himself for a recent hire. “That’s the thing. I gave him some theoretical examples to find out what he would do in … Continue reading

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Not Part of My Job

“It happened again,” Ted explained. “I told myself that the next time we needed to hire someone, I would be prepared for the interview.” “And?” I asked. “Scott came down the hallway. He said the candidate had talked to four … Continue reading

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The One Most Important Thing

I had been hammering Kristen about creating a role description for an open position on her team. I don’t think she is lazy, but like most managers, she treats recruiting like a part-time job. In a year’s time, she may … Continue reading

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Candidates Talk the Talk

From the Ask Tom mailbag – Question: I’ve conducted interviews where we’ve asked behavioral questions, like “Please share a specific example in your last position where you led a team in accomplishing a specific task. Share what steps you took … Continue reading

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The Likelihood of Success

From the Ask Tom mailbag: Question: So, how do you interview for someone with the capability to think into the future? Response: Capability is like attitude. I cannot interview for attitude and I cannot interview for capability. I can only … Continue reading

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But, the Candidate Assured Us

“Your new supervisor?” I asked. “Yes,” Stella explained. “Everyone on the interview team agreed this was the best candidate, but she’s been in the role for two months now, plenty of time for adjustment and it’s just not working out.” … Continue reading

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Who Creates the Talent Pool?

“In the midst of everything I have to do, with all of my management issues and motivation issues, you expect me to read resumes,” Byron was putting his foot down. “I am a Vice-President in this company. I have other … Continue reading

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