“It’s like I don’t trust them to do their best without a bonus, and they know it,” Alicia explained.
“It sets up this stupid game and now people have excuses for their behavior. I’m not going to do this or that, because I don’t get a bonus for it. And people are smart. If this is the game, they will figure out how to take advantage.”
“And what about you?” I asked.
Alicia sat up, looking innocent.
“And what about you?” I continued. “How much of your responsibility, as a Manager, have you abandoned, thinking a bonus will be an effective substitute?”