“Your bonus system creates mistrust?” I repeated.
“It’s weird. You think if you give someone a bonus, that it will make them work harder. Like they weren’t going to work hard in the first place. Do you remember that contract that Joe has with his crew. When he explained, it almost sounded silly.
My contract is simple, my team comes to work every day and does their best.
“But if I pay a bonus, it destroys that. If I pay a bonus, it’s like I am saying, ‘Come to work every day and do less than your best. And if you do your best, I will give you a bonus.'”