Tag Archives: work

Can He Do the Work?

“The profile on this candidate is outstanding,” Rory explained. “It will take a special person to fill this role, and by golly, I think we have found the right person.” “The profile is outstanding compared to what?” I asked. Rory … Continue reading

Posted in Accountability, Hiring Talent | Tagged , ,

Designed Around the Work

“I know you want me to be the nice guy,” Jim Dunbar pushed back, “that I would have a better organization if I wasn’t so hard on people, but at the end of the day, we have to get some … Continue reading

Posted in Organization Structure, Time Span | Tagged , , , , | 1 Comment

No Voodoo, No Amateur Psychology

“What is the Time Span capability required in my sales people?” Dennis asked. “Sucker-punch question that will lead you down the wrong path,” I replied. “Not sure I understand?” Dennis quizzed. “Define the Level of Work, then ask if your … Continue reading

Posted in Time Span | Tagged , , ,

A Plan is Not a Goal

From the Ask Tom mailbag – Background (Tom): So, now we are left to think about your target completion time. If you truly believe that Stratum IV capability is required for success in this project, then I must assume the … Continue reading

Posted in Accountability, Time Span | Tagged , , ,

What is Work?

“What’s the Level of Work?” I asked. Arianne puzzled her face. “We’re looking at two roles. One is a finish carpenter and the other is a machine operator. The carpenter is finishing wood products within one sixteenth of an inch. … Continue reading

Posted in Decision Making, Problem Solving Skills | Tagged , ,

Group Accountability?

“At first, this group dynamics stuff looked interesting, you know, everyone together under a team incentive bonus. It sounded exciting in the seminar, but in real life, this is painful,” Naomi explained. “The worst part, is we’re not getting any … Continue reading

Posted in Teams, Time Span | Tagged , , , , , | 1 Comment

Leader or Manager? Argument Continues

From the Ask Tom mailbag – from a new subscriber in Brazil. Question: Your blog is fantastic! I´d like to know, what´s your opinion about the difference between managers and leaders? Response: I usually avoid this discussion. It’s an important … Continue reading

Posted in Leadership | Tagged , , , , | 7 Comments

Accounting – What’s the Level of Work?

From the Ask Tom mailbag – Question: We are working on the structure of our accounting department. We have a comprehensive list (spreadsheet) of ALL the tasks that need to be completed from daily transactions, to weekly flash reports, to … Continue reading

Posted in Accountability, Organization Structure | Tagged , , , , , ,

In Conflict with an Official Rule?

“Why is culture important?” I asked. “It’s the way things are,” Ryan explained. “It’s that unwritten set of rules that governs our behavior, that determines the way we work together.” “And why is it important?” I repeated. “Every company has … Continue reading

Posted in Accountability, Culture | Tagged , , , , | 1 Comment