“And, what happens when that social network of people is interrupted, where the person becomes separated?” Pablo asked. “And that separation could be physical separation, or mental separation.”
“Do you mean, like sending a technician out in the field, alone, as a team of one?” I floated.
“Perhaps,” Pablo replied. “Or excluding someone from a meeting in which they had a vested interest. Remember, the lions, tigers and bears are not so physical anymore. There are a hundred things leaders can do to disconnect team members from the group. Sometimes, as leaders, we create that disconnection without thinking. And when we create disconnection, it shifts the mental state of the individual into distress. That mental state of disengagement, can be incredibly corrosive. I bet you already have someone in mind, who is in a state of disconnection, and whose behavior you see as counterproductive (at best).”
I nodded. “Stands out like a sore thumb.”
“But, let’s bring this down to work, because that’s what we are really talking about. It is not my purpose to teach you to be warm and fuzzy with your team. We are here to get work done. Let’s create a list of characteristics where the mental state is in work mode vs non-work mode.”
- Work vs Non-work
- Positive vs Negative
- Productive vs Unproductive
- Cooperative vs Collusive
- Scientific vs Unscientific
- Conscious vs Unconscious
“And what is more contagious that a positive attitude?” Pablo smiled.
I nodded again. “A negative attitude.”