“So, if not bonuses, how do I get my team motivated to perform, to get the results we are looking for?” Alicia asked.
“It’s NOT your job, as a Manager, to motivate your team, cajole, persuade, or manipulate,” I replied.
Alicia was almost startled. “I’m not? It seems like that’s what I spend half my time doing?”
“Do you remember the contract that Joe has with his team?”
Shaking her head, she protested, “Yes, but that’s just a logistics crew. They drive trucks.”
“What’s the contract?”
“Joe’s contract? He just tells the guys, that he expects them to do their best. That’s it.”
“Yes, that’s the contract,” I confirmed. “Each day, they are required to show up for work and do their best.“