Accountability for Context

“Tell me more, Joe. When you are given conflicting direction from Russ and Corey, how does that impact your driver crew?” Alicia asked.

“First of all, I have a great crew,” he replied. “They are dedicated and very serious when the going gets tough. They know, at the end of this project, based on delays, there is going to be hell to pay. They know the excuses will fly and part of the blame will land on logistics.

“They also know,” Joe continued, “that, during the project, they have no control over priorities and sequence. They make recommendations, but they are not in a position to know the overall impact or changes in scope or changes in schedule. They are only in a position to move our heavy equipment as instructed.

“I keep it pretty simple. My only contract with them is that they do their best. And if, at the end of the day, the goals aren’t met, then the accountability for the shortfall must be with leadership. It is leadership that determines the schedule, sets the pace, allocates the resources and makes the decisions that determine the outcome.”

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