Tag Archives: role

Chocolate Mess, Related to a VP

Posted on August 22, 2012 by

From the Ask Tom mailbag: Question: I was hired into the company six months ago, in a managerial role. One of my team members, a supervisor, was promoted beyond his capability. It’s a mess, but a mess that I inherited. … Continue reading →

Posted in Accountability | Tagged , , , | 2 Comments

Things Fall Apart

Posted on May 21, 2012 by

“I don’t think you have an attitude problem. I don’t think you have clearly defined the accountability and the authority that goes along with that dotted line. That’s why dotted lines are so dangerous,” I said. “So, what should I … Continue reading →

Posted in Accountability, Organization Structure, Time Span | Tagged , , , ,

Problem Fixed, System Broken

Posted on April 10, 2012 by

“You have two out of five manager positions in place on a daily basis, so when you have a problem, you fix the problem, but not the system,” I offered. “So, the problem is fixed,” Derrick insisted. “Yes, the problem … Continue reading →

Posted in Accountability, Systems | Tagged , , ,

Evidence, Not Hope

Posted on March 7, 2012 by

From the Ask Tom mailbag: Question: How do you un-do some internal promotions that probably shouldn’t have happened? The person is just not effective in their new Stratum III role? Response: Troubleshooting effectiveness in a role can be traced to … Continue reading →

Posted in Time Span | Tagged , , , , , , , , , ,