“And, what is this collateral relationship?” Catherine asked.
Javier nodded. “It’s like a coordinating relationship, but typically between project team members. They are required to cooperate, support and help each other. Where they have a priority conflict, they have to decide how their manager would handle the priority. If they can’t figure it out, they have to ask their manager. In some cases, the manager has to step in, but if the team members can make the appropriate judgment, it speeds things along.”
Cross Functional Working Relationships
Excerpt from Outbound Air, Levels of Work in Organizational Structure, soon to be released in softcover and for Kindle.