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- Hiring Talent is NOW available. The only book on hiring that blends the research on levels of work with the discipline of behavioral interviewing.
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Tag Archives: problem solving
Capability in the Team
I was talking with Claude, a supervisor, about his team. “Those two over there, are the new guys, one has been here a month, the other just got out of orientation last week. They are learning, but it will take … Continue reading
Posted in Hiring Talent
Tagged capability, hiring talent, problem solving
The Value of a Question
“Bring value to the decision making and problem solving of my team. Easy to say, but how do you do that?” Jeanine protested. “Look, I don’t even work here. You call me in as a consultant, because you are having … Continue reading
Posted in Leadership
Tagged decision making, leadership, problem solving, questions, value
No Respect
“Tell me about that picture of the next step for you, as a manager.” I was talking to Jeanine. “I can’t. I can’t do it until I have the authority to do it.” She was struggling with her new position … Continue reading
Posted in Leadership, Teams
Tagged authority, bringing value, decision making, problem solving, respect
1 Comment
What do I Listen For? In the Interview?
From the Ask Tom mailbag: Question: It was a pleasure meeting you last Thursday and even more so, hearing your ideas. Much of what you discuss is very similar to my own beliefs, but it was very instructive to hear … Continue reading
Posted in Decision Making, Problem Solving Skills, Time Span
Tagged decision making, hiring, no experience, problem solving
Not a What, But a Who
“Do you really think it’s luck?” I asked. “I know, it’s not luck,” Vicki replied. “But it seems that every project is different. And the reason that a project goes south, seems to be different every time.” “So, when projects … Continue reading
Posted in Accountability, Systems
Tagged accountability, problem solving, profitability, systems
1 Comment
What is Work?
“What’s the Level of Work?” I asked. Arianne puzzled her face. “We’re looking at two roles. One is a finish carpenter and the other is a machine operator. The carpenter is finishing wood products within one sixteenth of an inch. … Continue reading
Posted in Decision Making, Problem Solving Skills
Tagged decisions, problem solving, work
