“I am getting a service from our accounting department for my project. It’s a big enough project that it has its own budget, so I talked to the accounting manager to see if they could provide five hours a week in project accounting for me,” Roger announced.
“And?” I asked.
“So they assigned Nancy, a junior accountant to do the work. But, the transaction volume in the project is double what we thought, so I really need ten hours per week. I told Nancy and she said she had other work that had to get completed and she could only spend five hours. I told her that was unacceptable.”
“Why was that unacceptable?”
“Well, I am her manager for this project. Isn’t she supposed to do what I tell her?” Roger complained.
“Are you her manager?”
“For this project, yes. She has two managers, her accounting manager for her other work and I am her manager on this project,” he flatly stated.
“And, what if there is a priority conflict in her work between the two of you?”
“She will just have to work a little longer to get it all done. Not my problem.”
“Just to be clear, you expect a junior accountant to make a decision to work overtime, or if she can’t work overtime, to leave some work undone, while she finishes your work?”