Drill sergeants yell and scream and get results. Why can’t a manager?
Most of us have either worked underneath or know a manager who behaves like a drill sergeant. The descriptions come easy. He runs a tight ship. He manages like his haircut.
But, it occurred to me, there are no drill sergeants in the jungle. Let’s say a squad is on patrol in hostile territory and one team member falls behind, cannot keep the pace. There is no drill sergeant around to demand 50 pushups. There is no yelling in the jungle. Communication may be whispered or signaled, but there is no “I can’t hear yooouuu!”
Drill sergeants work in an artificial environment called training. Their purpose is to instill discipline to exact trained behaviors. Managers work in the jungle. It’s real in the jungle. Production is real. Quality is real. Customer satisfaction is real.
As a manager, the next time you have the urge to yell like a drill sergeant, you might find a whisper more effective.