Hiring Talent
- Hiring Talent is NOW available. The only book on hiring that blends the research on levels of work with the discipline of behavioral interviewing.

- Online Program Apply levels-of-work in the behavioral interview. Find out more about our online program - Hiring Talent - Online.
- Hiring Talent is NOW available. The only book on hiring that blends the research on levels of work with the discipline of behavioral interviewing.
Time Span 101
Our most popular online workshop. Understand levels-of-work related to performance. More information - Time Span 101.Where’s Tom?
- June 17-18, 2013 - Toronto CAN
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- June 20-21, 2013 - Bismarck ND
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- Oct 14-17, 2013 - Wilmington DE
- Oct 18, 2013 - Orlando FL
- Oct 30, 2013 - W Palm Bch FL
- Nov 5-6, 2013 - New York NY
- Nov 7, 2013 - Newark NJ
- Dec 16-19, 2013 - Orange County CA
- Mar 18-20, 2014 - Houston, TX
- May 7-9, 2014 - Atlanta, GA
- Jul 7-9, 2014 - Seattle WA
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Tag Archives: leadership
Charles “Red” Scott – RIP
If you are lucky, you will meet someone in your life that changes your life. I was lucky. In 1995, I found myself across a breakfast table from Charles “Red” Scott. We soon learned, like in the first five seconds, … Continue reading
Identifying Talent
“How do you identify emerging managers in your organization? As you look around your team, what do you observe, what catches your eye?” I asked. Wendy spoke first, “I watch them in meetings. I look to see, when they speak, … Continue reading
Posted in Hiring Talent, Leadership
Tagged hiring talent, leadership
Let Them Deal With It
“I am ready to throw up my hands. I have come up with eight ways to Sunday for our route technicians to do a better job on their service calls. I am ready to do a Flutie drop kick and … Continue reading
Posted in Accountability, Leadership
Tagged accountability, hiring talent, leadership
The Value of a Question
“Bring value to the decision making and problem solving of my team. Easy to say, but how do you do that?” Jeanine protested. “Look, I don’t even work here. You call me in as a consultant, because you are having … Continue reading
Posted in Leadership
Tagged decision making, leadership, problem solving, questions, value
Management is a Contact Sport
From the Ask Tom mailbag: Question: I have a manager who wants to work from home. Have you ever seen any statistics about productivity of people working from home? Does it work? Or is something lost? Response: The first two … Continue reading
Posted in Accountability, Leadership
Tagged leadership, management, value, working from home
1 Comment
How Does That Happen?
“So, what’s the solution?” Arnie was puzzled. “I pressed hard, we made our numbers. I lost seven good people in three months. Five technicians and two direct reports.” “Let’s start with that,” I said. “Start with what?” Arnie asked. “Direct … Continue reading
Posted in Accountability, Leadership
Tagged accountability, behavior, leadership, management
3 Comments
Grooved Behaviors
To be more effective managers, we cannot change our entire psychological makeup. We are who we are. But we can engage in more effective behaviors, shifts in our behaviors. Arnie was hell bent on accountability. Two managers and five production … Continue reading
Posted in Accountability, Leadership
Tagged accountability, behavior, leadership, management, manager
1 Comment
Leader or Manager? Argument Continues
From the Ask Tom mailbag – from a new subscriber in Brazil. Question: Your blog is fantastic! I´d like to know, what´s your opinion about the difference between managers and leaders? Response: I usually avoid this discussion. It’s an important … Continue reading
Culture Fit as Part of a Role Description
Yesterday, I got a question from a participant in our Hiring Talent online program. In the Field Work assignment to create a Role Description (according to a specific template), the question came up. Question: I wasn’t sure about including the … Continue reading
Posted in Hiring Talent
Tagged accountability, capability, hiring, key result areas, leadership, role description, time span


