Tag Archives: behavior

How Does That Happen?

“So, what’s the solution?” Arnie was puzzled. “I pressed hard, we made our numbers. I lost seven good people in three months. Five technicians and two direct reports.” “Let’s start with that,” I said. “Start with what?” Arnie asked. “Direct … Continue reading

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Grooved Behaviors

To be more effective managers, we cannot change our entire psychological makeup. We are who we are. But we can engage in more effective behaviors, shifts in our behaviors. Arnie was hell bent on accountability. Two managers and five production … Continue reading

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No Escape

But there was no escape. “If I am the problem,” Arnie said slowly, “then what’s the solution?” Calm settled. Arnie was no longer looking outside. There still might be a pang of defensiveness, a throwback of justification, but he was … Continue reading

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If We Paid Better Wages

Arnie was quiet. He made his budget for the quarter. Along the way, he lost two critical managers and five of his best production people. Over a period of three months, it didn’t seem like a frenzy, but in the … Continue reading

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In Conflict with an Official Rule?

“Why is culture important?” I asked. “It’s the way things are,” Ryan explained. “It’s that unwritten set of rules that governs our behavior, that determines the way we work together.” “And why is it important?” I repeated. “Every company has … Continue reading

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You Can’t Interview for Attitude

“I get it,” Sara smiled. “I know, for someone to be a high performer, they have to value the work in the role. If they don’t place a high value on the work, it isn’t likely they will do a … Continue reading

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