“But, what if a person doesn’t like the work in the role? What if they have a behavioral tendency against that type of work? Wouldn’t we want to know that in advance of hiring?” Marlena asked.
“Marlena, you are a manager?” I replied with a question. “Do you really like administrative work, you know, the paperwork behind the real work?”
“You mean like approving productivity reports, writing expense reports, reviewing time sheets?” Marlena chuckled. “No, I am more interested in improving productivity, reducing expenses and making sure the time we spend working together is meaningful.”
“So, if you showed me your personality profile, it might show that you are not particularly interested in paperwork?”
“I suppose not,” Marlena responded. “But, that’s just a small part of what I do. Administrative work comes with the territory.”
“Yet, the paperwork is detailed, even tedious at times. Why don’t you just stop doing it?” I asked.
“You can’t just NOT do the paperwork,” she said. “If you don’t look at the productivity reports, how do you know you are improving productivity? If you don’t review expense budgets, how do you know you are reducing expenses? I have to do those things.”
“Are you telling me there is a set of required behaviors associated with your role, that you may not like, that you may not show a behavioral tendency toward, nevertheless, you have to do them to be effective in your role?”
Marlena was silent, but her head nodded up and down.