From the Ask Tom mailbag –
This is Part 3 of 5 in a series. This post is in response to a question by Herb Koplowitz, contributing editor to Global Organization Design Society. It is based on a discussion about Collins’ organizational model.
- Level 5 – Level 5 Executive
- Level 4 – Effective Leader
- Level 3 – Competent Manager
- Level 2 – Contributing Team Member
- Level 1 – Highly Capable Individual
Question:
I didn’t read Collins’ levels as layers, but as personality fit to being a good manager. (He actually describes behaviors and then ascribes them to the manager as though ones manager has nothing to do with ones behavior.) Please explain how you see Collins’ levels as relating to Jaques’ strata. What is Stratum I about being a capable individual, what is Stratum II about being a contributing team member?
Response:
Yesterday, we looked at Collins’ Level 2. Today, Level 3.
Level 3 – Collins – Competent Manager. Decisions inside Stratum III roles (Requisite Organization) revolve around pace and quality, but the scope is extended to the efficiency and predictability of that pace and quality. There is end to end (system) accountability to define the necessity and sequence of steps. Jaques defined four managerial authorities for this role.
- Selection and de-selection of team membership
- Defining and assigning tasks to be completed
- Defining a reasonable amount of time for those tasks to be completed (Time Span)
- Evaluating the effectiveness of those assigned to complete those tasks
These roles require serial processing, seeing cause-and-effect relationships between steps, and the creation of alternate paths to the goal (planning) in the face of obstacles. Longest Time Span task assignments range from 12-24 months.
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