“But, there were reasons that the team didn’t hit their output target. Materials were late, a machine broke down, and Fred didn’t show up for work,” Dalton explained. “Ever since I got promoted from supervisor to manager, it seems like everything lands on me.”
“Indeed it does. How does that feel?” I asked.
“I fell overwhelmed. There are so many more moving parts. And, my manager expects me to anticipate and prevent things going wrong.”
“So, what do you think is causing your distress?” I prodded.
“It’s my manager, all the stuff that is going on around me,” Dalton commiserated.
“And, how do you feel about that?” I continued.
“Frozen. I don’t know what to do next. When I was a supervisor, I just had to react and fix. But, now, fixing doesn’t happen fast enough. There is too much going on,” Dalton breathed.
“How do you find calm?”
Dalton stopped. “Calm?”
“Sometimes you have to slow down, so you can go fast. How do you find calm?”