Tag Archives: how people think

How People Think

“What do you mean?” Roger replied. “How am I going to know how people think?”

“In the interview, why do you want to know how people think?” I asked.

“I thought that’s what the interview was for,” Roger protested.

“If you want to know how people think, watch what they do. Don’t ask people questions about how they think. Ask about what they did. Ask how they did it. The more you get wrapped up in their psychological motivation for this or that, the more likely you are to misinterpret. Don’t play amateur psychologist. Stop it.”