Utter Disarray

“But, don’t we ever get to a point where we are finally, once and for all competent?” Naomi turned her head and looked at me sideways.

“Just so, so, but then it changes,” I replied.

“I mean, we have been working on this new workflow for about a year,” she proudly proclaimed. “We shifted things around until we had the right sequence. There is zero idle time between work steps. Our expected output is right in line with our goals. I believe the team, myself included, is now competent in this new workflow. It took us a while to get here, but I think we made the grade.”

“Competence is not judged by looking at the past,” I said. “We think we understand the world that way, but we don’t live in the past, we live in the NOW. And, we live in anticipation of the future. We may have been competent yesterday, but today is a new day, with new challenges, problems and decisions. You believe your team, including yourself, is now competent in your new workflow. Until when? What could change that puts your fine tuned workflow into utter disarray?”

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