“But I was always taught, praise in public, criticize in private?” came the question from Alicia.

“Of, course, that is what the team would like you to do,” I replied. “And when you take the two project leaders out of the room, you cripple the team from dealing with the problem. The next time it happens, they will look to you to rescue them.”

“But, isn’t that my job?” Alicia pushed back.

“Is your job to make the team comfortable, or is your job to grow the team where they can solve increasingly more difficult problems? They cannot do that, when you solve their problems for them. They can only do that, when you help them solve their own problems.”