From the Ask Tom mailbag –
Question:
I was in your Time Span workshop where you spoke about the 4 Absolutes required for success.
- Capability (time span)
- Skill (technical knowledge, practiced behavior)
- Interest, passion (value for the work)
- Required behaviors (contracted, habits, culture)
I think I have always known about #3, interest, passion (value) for the work. It speaks to a candidates attitude about the work. In some cases, that is more important than skill (which, over time, I can teach anyway). But, here is my struggle. How do you interview for interest or passion for the work.
Response:
This is a dilemma faced by most hiring managers. Intuitively, you know how important this is, but you struggle on how to collect data related to interest and passion. The reason is – you can’t.
Interest and passion lives inside a person’s head and you know my warning – Don’t play amateur psychologist. Stay out of people’s heads.
But, as a manager, you are an expert at observing behavior. Translate the attitude into behavior with this magic question – How does a person with interest or passion for this work behave? Then interview for those behaviors. I also look for related attitudes like pride, importance and challenge?
- Tell me about a project you are most proud of?
- What was the project?
- How long was the project?
- What was the purpose of the project?
- Who was on your project team?
- What was your role on the project team?
- What were the characteristics of the project that made you proud of your accomplishment?
- Tell me about a project that was important to your professional growth?
- What was the project?
- How long was the project?
- What was the purpose of the project?
- Who was on your project team?
- What was your role on the project team?
- What were the characteristics of the project that made this important to your professional growth?
- Tell me about a project that you found professionally challenging?
- What was the project?
- How long was the project?
- What was the purpose of the project?
- Who was on your project team?
- What was your role on the project team?
- What were the characteristics of the project that made it professionally challenging?
All of these responses will give you behavioral clues to interest and passion for the work. -Tom
The magic question is courtesy of Barry Shamis, my hero in the behavioral interview.