Last day of Open Registration for Working Leadership Online. Orientation begins August 9, Session One begins August 16.
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“But I was always taught, praise in public, criticize in private?” came the question from Alicia.
“Of, course, that is what the team would like you to do,” I replied. “And when you take the two project leaders out of the room, you cripple the team from dealing with the problem. The next time it happens, they will look to you to rescue them.”
“But, isn’t that my job?” Alicia pushed back.
“Is your job to make the team comfortable, or is your job to grow the team where they can solve increasingly more difficult problems? They cannot do that when you solve their problems for them. They can only do that when you help them solve their own problems.” -TF
You cant solve a problem you cant talk about openly!
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All too many supervisor’s seem to confuse constructive feedback with criticism.
Telling the team leaders and their teams that their inability to work together/work out differences is not the result you need or expect in this instance should not be confused with separating an individual team leader who refuses to “get it” from the group for a few minutes of directed criticism on their inability to grasp the notion of team.