Scaling Mount Everest

“Look,” I said, “if you want to fire this guy, or just cut him off at the knees, you don’t need this. Do this, only if you want to see him correct the misbehavior. Otherwise, just fire him and get it over with. You don’t need me for that.”

Alice was having a “behavioral issue” with Barry.

“Look, if the solution seems difficult, what is the likelihood that Barry is going to jump in and make everything right?”

“Not much,” Alice replied.

“If you want to raise the probability that Barry will actually change his behavior, he has to truly believe that the solution will be easy for him. You have to break it down to its simplest terms so he can understand that we are not asking him to scale Mount Everest.”

If you want someone to fix a mistake, you have to make it easy. If it appears difficult, they will not fix it. -TF

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