Tag Archives: coaching

How to Deliver Negative Feedback

Posted on May 29, 2013 by

Patrick shrugged. “I have tried that sandwich thing where I start with something positive, then criticize the person, then end with something positive. But, my team knows I am making up the positive parts just so I can slide in … Continue reading →

Posted in Coaching Skills | Tagged , , , | 2 Comments

When to Give Positive Feedback

Posted on May 28, 2013 by

Charlie was coaching the operators, I was coaching Charlie. Actually, I was training Charlie. Our first subject was Sonja. “Good morning, Sonja,” I took the lead. “You completed the training for our real-time data entry screens and then we threw … Continue reading →

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Don’t Get Beat in the Paint

Posted on June 18, 2012 by

This is the sixth in our series, Six Sins in the Hiring Interview. Missing important (and obvious) clues during the interview Head trash, the distraction of the stereotype in the back of your head The fatal decision in the first … Continue reading →

Posted in Hiring Talent | Tagged , , , , , ,

It’s Not Micro-Management

Posted on March 28, 2012 by

“As the Manager Once Removed, what else am I responsible for in this hiring process?” Byron asked. “Since this hire is two Strata below, and since you are the manager of the Hiring Manager, you are the coach,” I replied. … Continue reading →

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The Value in a Manager’s Role

Posted on March 9, 2012 by

“What do you mean, bring value?” Joan asked. “Sounds easy to say, but I don’t know what you mean. How does a manager bring value to the problem solving and decision making in the team?” “Do you bring value by … Continue reading →

Posted in Coaching Skills | Tagged , , , , , , | 2 Comments