The landscape is littered with technology initiatives that died. Some wimpered, some imploded, collecting significant collateral damage.
We know what happened and why it happened. The question – how to create technology initiatives that deliver on the promise?
What got you here, won’t get you there. – Marshall Goldsmith
The solution to a problem will not be found by the same thinking that created the problem in the first place. – Albert Einstein
Many technology initiatives fail in an attempt to preserve existing methods and processes. Adopting a piece of software supplants existing work. Technology changes the decision making and problem solving of humans. Human work changes.