“Build the team sounds like a fine idea,” Ethan nodded. “But, just exactly how do I do that?”

“Look, every team member knows who their manager is, just ask them,” I replied. “And, they will respond with a question. They will ask – Do you mean who they tell me my manager is? Or who is my real manager?”

“On my team, they know I am the manager,” Ethan was quick to say.

“Of course they do. The company called a meeting and announced – Ethan is now your manager!”

“Well, yeah, that’s kinda how it went down.”

“But, ask your team – When you get stuck, on a problem that is really tough, not – where do we sweep up the scrap that falls off the machine, but a really tough problem, who do you go to for help?”

“Do you mean?” Ethan looked puzzled. “Do you mean it’s not the company who decides the manager, it’s the team?”