“Your observation was that your production team seemed disconnected,” I said. “In spite of your pep talks, they shuffle.”

Suzette nodded. “I thought it was me, that I wasn’t doing a good job of motivating the team.”

“Motivation, engagement, is not about pep talks,” I smiled. “Motivation is not about pizza, or bonuses. Motivation is knowing that what I do is part of something bigger. It’s knowing where I fit in a larger picture. Don’t talk about it. Show the team, so they can see it.”