The most effective managers are not those who tell people what to do, but those who ask the most effective questions.
Yet, some people would rather complain about a problem they can’t solve, than execute a solution they don’t like. Or, you miss 100 percent of the shots you don’t take.
You will never learn from questions you don’t ask. So, why do we hesitate?
- It’s uncomfortable to admit we don’t know.
- The answer is obvious to everyone. Or it should be obvious to everyone, even if it’s not.
- Our assumption may be wrong, but to ask a question requires us to re-examine what we believe to be true.
- We might be wrong, but no one will notice, unless we ask the right question.
Asking questions takes us out of knowing mode and places us in learning mode.
Homage to Lee Thayer and Wayne Gretzky.