“I don’t understand,” Rachel quizzed. “When I interviewed this candidate for the position, he knew all the technical angles of the job. Now that I hired him, it’s like he is clueless.”
“What do you think the problem is?” I asked.
“It’s the difference between talking a good game and actually playing the game,” she observed. “But when he talked about the job, he sounded like he had been doing this for years.”
“So, what do you think the problem is?” I repeated.
“Just knowing the job isn’t enough. You actually have to have done the job.”
“And your conclusion?” I nodded.
“Technical skill comes in two parts. One part is the technical knowledge. That is what I asked questions about. The other part of skill is practice. Execution takes practice. I didn’t ask interview questions about the practice part. How did the candidate practice the skill part? Frequency of practice? Depth of practice? Accuracy of practice? At the end of the day, I don’t care what the candidate knows, I care what the candidate can do.”