“I guess I am feeling a little burned out,” Cynthia said. “There is just so much to do, now that I am a manager. I feel stretched, way stretched.”

“How did the manager, before you, handle all of this workload?” I asked.

“Oh, that was different. I am still working all my old job responsibilities, plus my new responsibilities as manager.” Cynthia stopped. “So, I am working twice as hard. No wonder I feel burned out.”

“Who do you plan to give your old responsibilities to?”

“Well, I am trying,” Cynthia continued. “I just haven’t figured out how.”

“Wrong question,” I said.

“What?” Cynthia was startled.

“Wrong question,” I nodded. “You will never make any headway figuring out how. You will only make headway when you figure out who. The solution is almost never a how, it’s almost always a who.”

“So, I should stop trying to figure out how I am going to get it all done and focus on who is going to do it?” Cynthia was surprised at her own question.

She knew the answer.