“You’ve seen my workload,” Rene complained. “I have a ton of management issues I am dealing with. As Vice President of this division, I have a lot on my plate.”
“And one of the things on your plate is the hiring of a new supervisor in one of your production departments,” I replied.
“Yes, but don’t hang that one on me. I have a manager in that department. It’s his responsibility to make the hire. The less I get involved the better,” Rene resisted.
“Tell me, Rene, why is that supervisor role open, anyway?”
She saw the question behind the question, and smiled. “You know the last person didn’t work out, and yes, I stayed out of that hiring decision, too.”
“And, in your role as VP, as the manager of the person who made the poor hiring decision, who do I hold accountable?” I asked.
“Well, I guess, since you are sitting in my office, that would be me.”
QBQ – must have “I” and “how” or “what” in the sentence. I find myself wanting more resources. How does one know if they have enough resources or they just need to use “what’s in the box” ?
Maxwell, is this a question of resources, or accountability?
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