Nuclear Facility or Ice Cream Parlor?

From the Ask Tom mailbag:

Question:
What is your opinion on the idea of forcing decision making downward. Do you think downward decision making is desirable?

Response:
It depends. There are a number of factors that will determine this direction. Ultimately, I will hold the manager responsible for the results of any decision that was made. This alone may guide you.

First factor is risk management. How much risk is associated with the result of the decision? If the decision is made poorly, how much damage can be done? Do you work in a nuclear facility or an ice cream parlor?

The second factor has to do with purpose. What is the purpose of driving the decision down a level? Is it a learning purpose? Is its purpose to obtain buy-in to the decision? Get clear on the purpose and that will help you determine the direction to move.

These are the issues we talk about in Working Leadership Online. Our next Subject Area, Decision Making, Time Span of Discretion kicks off on Monday, February 22. Follow this link – Working Leadership Free Trial.

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