On July 6, Working Leadership Online begins its Summer Coaching Series. Here is the curriculum.
- Jul 6 – Coaching – Bringing Value as a Manager
- Jul 27 – Coaching Underperformance – Time Span and the Employment Contract
- Aug 17 – Coaching High Performance – Time Span and Highest Capability
This nine week series is based on the research of Elliott Jaques and his findings on Time Span. Each participant who registers for the series will receive a complimentary copy of Catalytic Coaching, by Gary Markle. Register here.
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“What do you mean?” Rafael leaned forward. “If our customer has a problem, what am I supposed to do, ignore it?”
“You know better than that. You know the problem has to get fixed, but why do you think your guys, faced with a customer problem, always run to you for the answer?” I pushed the ball back in Rafael’s court.
“Well, it’s because I have a couple of decades of experience at this,” floated Rafael.
“No, try again,” I insisted. “Why does your team, faced with a problem, turn to you instead of solving it themselves?”
Rafael stopped. “This is a trick question, isn’t it?”
I raised my eyebrow.