From the Ask Tom mailbag:

Question:
Yesterday, you talked about evaluating capability using Time Span. Just because someone has the capability, does that ensure success in the role?

Response:
Capability is one of four elements necessary for success in the role. This methodology is rooted in the research of Elliott Jaques and documented in several books (like Requisite Organization). I start my evaluation with capability, because if the person is not capable (measured by Time Span), then the other elements are moot.

The second element is the necessary skill or experience. This element may be enhanced by training, coaching and experience.

The third element is commitment. Commitment may naturally occur through interest or passion for the work, but may artificially be stimulated by an external circumstance. Understand that artificial commitment is usually not sustainable over the long haul.

The fourth element is related to behavior, but arrives through what Jaques describes as negative temperament. A psychologist might call it dysfunctional behavior. While there are many positive behaviors that might contribute to success in a role, Jaques was concerned about the negative behaviors that would prevent success.

It should be noted, that there are many assessment tools in the marketplace looking for the “perfect profile” of positive behaviors. Jaques describes these assessments as “parlor games,” indicating suspect correlations with success, most no better than 60 percent.

Jaques concern centered on the occasional negative behavior, which most certainly prevents success in a role. This, he says, does not require the use of a behavioral assessment. The negative behavior sticks out like a sore thumb and everyone knows it. -TF