“I am trying to figure out how to make my case to the team about our new process,” Renata nodded her head.

“What do you mean?” I asked.

“Sometimes, the way I say things gets the wrong reaction,” she replied. “I think I mean to say one thing, but they think I mean something else. I need to know better how to talk to them.”

“How are you talking to yourself?” I wanted to know.

“My turn to ask what do you mean?” she chuckled.

“How you talk to yourself, your inner private conversations indicate how you lead yourself. And, how you lead yourself will determine how you lead others. Most conversations are with yourself, often it just happens that other people are in the room.”
—
Homage to Susan Scott, Fierce Conversations