From the Ask Tom mailbag:
Question:
I work for an insurance company as an IT administrator. I have difficulty getting anything done because the people lack interest. They do not realize how much the business hinges on IT. I have tried introducing standard policies like email, AUP, DRP, a disaster recovery plan, but they just have no interest despite the importance. These are business critical policies that need to be in place in any organization. I have tried all I can and put simply, I am annoyed and tired. What should I do? How can I make them see the importance of IT? How can I make them cooperate? Please advise.
Response:
This is a conundrum about any kind of policy or procedure, whether it is administrative, a manufacturing process or a safety procedure. Some people in the organization just don’t seem to care about your silly policy, when there are a ton of reasons why. I am going to give my readers a chance to respond before I jump on the bandwagon. -TF