“You use Outlook for your email. Can you set up folders for your email?” I asked.
“Yes, it comes with a folder for Business emails, Personal emails and I guess I can set up folders for each of my projects,” Diane explained.
“What seems to be the problem?” I asked.
“I get so many emails and they stack up in my INBOX. I could literally sit at my desk all day and answer emails.”
“Really, is that why your company hired you, to answer emails?” I pressed.
“No, of course not, but email is one of my primary communication tools to get things done,” she protested.
“Is it a tool, or a weight around your neck?”
“It’s supposed to be a tool.”
“Well, is it a tool, or a weight?”