“My mother taught me that if you want it done right, you have to do it yourself,” proclaimed Judith, repeating the sage advice she learned in her youth.

“Interesting,” I replied. “Why do you think your mother said that?”

“Well, people just never do things the way we expect them to be done.”

“And, why is that?” I wanted to know. “Why do you think they might miss the quality standard?”

“I don’t know,” Judith replied. “I tell ’em what to do, they just fall short.”

“Did you explain what the project should look like when it’s done?” I pressed.

Judith paused. “I just told them to get it done.”

“So you told them what to do, but not how well or by when?”

“Shoudn’t they be able to figure that out?” Judith sighed.

“I assume they did figure it out, it’s just what they figured is different than what you figured. Didn’t your mother also tell you if you don’t like what’s for dinner, you should say something sooner?”