Critical, But Never Taught

Phillip didn’t have to be briefed on the difference between meetings that were important and meetings that were a waste of time.

At the same time, he was uncomfortable. “You know, we do a pretty good job of training people on the technical stuff we do, how we make things, how we deliver our services, but we don’t train on how to run a meeting.”

“I know. Interesting, isn’t it? One of the most important things a supervisor does and your company doesn’t spend any time teaching it.”

“Okay, I’ll bite. What do we need to do first?” asked Phillip.

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