This conversation was prompted by Wednesday’s post on Where to Start?

“Before you start meddling with the people around you, your team members, your colleagues, you have to figure out your role,” I nodded. “In the midst of your organization, what is your role?”

“I guess I am the designer of the system,” Ruben floated the trial balloon.

“You guess?” I asked.

“I am the designer of the system!”

“And what are your accountabilities, as the designer of the system?”

“As the designer of the system, it is my accountability to make sure that the output of our work is consistent. That our quality meets the standard that we set, every time,” Ruben explained, gaining more confidence.

“And what is the value to the organization, to create that consistency?”