“They work because they have to,” Vicki repeated.
“Let me change a word,” I replied. “They work because they need to.”
“Well, yeah, same thing.”
“Only if we can talk about the need. What is the need that requires people to work?”
“They have to work, I mean, they need to work because they need the money to survive, to pay their mortgage, make their car payment.”
I shook my head from side to side. “It’s a noble attempt, but there is a deeper need. If you only see the benefit of work as a paycheck, as a Manager, you will be led down the wrong path. For a Manager, that path is miserable and unproductive. As a Manager, that path will cause you to create systems that breed unproductive behavior. So let’s try again. What is the need that requires people to work?”
They have the need to contribute, the need for accomplishment, the need to do a job well done.