From the Ask Tom mailbag:

Follow-up:
Thanks, I appreciate your validation on the accountability for goals. The corrective measures I indicated include coaching sessions with the manager and a redistribution of tasks in order to accomplish those daily and weekly goals. Your recent blog on control measures hit home with this particular situation as well. The measures were set up to catch mistakes instead of preventing mistakes.

Response:
This shift in “who is accountable for the goal?” is huge and immediately changes the way the manager relates to the team. While the team may be doing the production work, it is the supervisor or manager who allocates resources, schedules resources, sets priorities, authorizes overtime, pulls a team member from one project to another.

The most important decisions for the manager are:

• The Time Span estimate for the task to be assigned and
• The volume of workload (number of tasks) assigned to an individual team member.

Yet, the accountability for the goal (completion) remains with the manager.