“That fixes accountability between you and your team, but who will I hold accountable for the Goal?”

Gordon nodded and smiled. “Me,” he said quietly.

“Even if the reason we didn’t achieve the Goal was a defect in the team’s Action Plan?”

Gordon was catching on. “Yes, as the Manager, even though the team comes up with the Action Plan, I have to approve it. And, as the manager, if there is a defect in the Plan, a missing step or an overlooked contingency, it is my responsibility to challenge the team until the Plan is one that will work.”

“This takes time, and often, we have go slow now, so we can go fast later.”