“Why was it so important that you moved Ralph to a conversation about purpose?” I asked. As a new manager getting pushback from a veteran crew, Julia was working quickly.
“As their manager, I have goals and objectives that I have to reach. I have purpose in my role just like they do. The sooner I can engage the team leaders in a discussion about purpose, the sooner we can find an intersection and get started to someplace new.”
Julia stopped. She knew she had made her point, but there was something else even more important.
“You know, I told you that Ralph seemed proud that the team ran off their last manager in three months? Here’s the thing. I don’t have three months to fail. I have three days to get this turned around and three weeks to show positive results.
“I can’t afford to wait and see. That is why these conversations are so important. And conversations about purpose are the quickest way I know to get there.”
I am enjoying this dialog. Julia understands the power in having meaningful conversation. It is essential if she is to break through and make a change.
I like the incremental approach. Each conversation builds on the last.
Eric
Tom, it would be great if you did alternate endings for the same approach. Might not “sell” but hopefully it will generate meaningful feedback.
Keep this up…I love it!