“Can you take a look at this job description?” asked Stan.

He slid the paper underneath my nose. It was well organized into different Key Result Areas. Each area contained descriptions of tasks, activities and responsibilities.

“What is the desired outcome in each Key Result Area?” I asked.

“What do you mean?”

“Well, the problem with most job descriptions is that they tell you what to do, but don’t tell you how well something should be done, or by when. In each Key Result Area, what result does your manager expect?”

“I’m not sure,” replied Stan.

“If you can nail down the expected result, you will find this job description much more useful. Go spend some time with your manager and find out. I want to see an outcome connected to each Key Result Area.” -TF