Nicole had the numbers posted. She was still working side by side, helping on the line, but at least the numbers were posted.

“But, we didn’t make our goal numbers. That’s why I was afraid to write them on the white board,” Nicole defended.

I ignored her body language. “Nicole, I want you to add another number to your white board. I want you to post yesterday’s numbers next to the goal numbers. For right now, I just want you to focus your team on improvement over yesterday.”

“Well, that should be easy,” snorted Nicole.

“That’s the point. Make improvement easy. Then focus on it.” -TF